*{box-sizing:border-box}body{margin:0;font-family:Tahoma,Arial,sans-serif;background:#f5f7f7;color:#17201e}
.hidden{display:none!important}.app{min-height:100vh;display:flex}.sidebar{width:250px;background:#0f3d33;color:white;padding:20px 14px;position:fixed;top:0;bottom:0;right:0;display:flex;flex-direction:column;z-index:5}
.brand{display:flex;align-items:center;gap:10px;padding:4px 8px 22px}.brand small{display:block;opacity:.7;margin-top:4px}.brand-mark{width:58px;height:58px;border-radius:18px;background:#d8efe8;color:#0f3d33;display:grid;place-items:center;font-size:30px;font-weight:bold;margin:auto}.brand-mark.small{width:38px;height:38px;border-radius:12px;font-size:20px;margin:0}
nav{display:grid;gap:5px}nav button{border:0;background:transparent;color:#dce9e5;padding:12px 14px;border-radius:10px;text-align:right;cursor:pointer;font-size:14px}nav button:hover,nav button.active{background:#1b5448;color:white}.badge{display:inline-block;background:#fff;color:#0f3d33;border-radius:20px;padding:1px 7px;font-size:11px}
.side-bottom{margin-top:auto;border-top:1px solid #2e5e55;padding:14px 8px;display:grid;gap:8px;font-size:12px}.link-btn{background:none;border:0;color:#dce9e5;text-align:right;padding:0;cursor:pointer}
.main{margin-right:250px;width:calc(100% - 250px)}.topbar{height:76px;background:#fff;border-bottom:1px solid #e7ecea;display:flex;align-items:center;gap:14px;padding:0 26px;position:sticky;top:0;z-index:3}.topbar h2{margin:0 0 3px;font-size:20px}.topbar small{color:#71807c}.menu{display:none}
.page{padding:24px}.cards{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.stat{background:#fff;border:1px solid #e6ece9;border-radius:16px;padding:18px}.stat b{font-size:28px;display:block;margin-top:8px}.stat span{color:#71807c;font-size:13px}
.card{background:white;border:1px solid #e5ebe8;border-radius:16px;padding:18px}.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}.toolbar input,.toolbar select,input,select,textarea{border:1px solid #d8e0dd;border-radius:10px;padding:10px;background:white;font:inherit}.toolbar input{min-width:220px}.btn{border:0;border-radius:10px;padding:10px 15px;cursor:pointer;font-weight:bold}.btn.primary{background:#12634f;color:white}.btn.secondary{background:#edf4f1;color:#164f43}.btn.danger{background:#fff0ef;color:#9a2c24}.btn.warn{background:#fff8e8;color:#7b5a00}.btn:disabled{opacity:.45;cursor:not-allowed}
.table-wrap{overflow:auto;background:#fff;border:1px solid #e5ebe8;border-radius:16px}table{width:100%;border-collapse:collapse;min-width:850px}th,td{padding:12px 14px;border-bottom:1px solid #edf1ef;text-align:right;font-size:13px}th{background:#fafcfc;color:#65736f;position:sticky;top:0}tr:hover td{background:#fbfdfc}.status{display:inline-flex;padding:4px 9px;border-radius:20px;background:#edf4f1;font-size:11px}.status.open{background:#fff2d8;color:#7a5900}.status.resolved{background:#e8f6ee;color:#17653d}.status.cancelled{background:#f1f1f1;color:#666}
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(135deg,#eef6f3,#f8faf9)}.login-card{width:min(420px,100%);display:grid;gap:14px;text-align:center}.login-card h1{margin:0}.login-card p{margin:0 0 12px;color:#6c7975}.login-card label{text-align:right;display:grid;gap:6px;font-size:13px}.login-card input{width:100%}.error{color:#a22;font-size:13px;min-height:18px}
.modal{position:fixed;inset:0;background:#0008;z-index:20;display:grid;place-items:center;padding:20px}.modal-card{width:min(1100px,96vw);max-height:92vh;overflow:auto;background:#fff;border-radius:18px;padding:20px;position:relative}.close{position:absolute;left:14px;top:10px;border:0;background:#f1f3f2;border-radius:50%;width:34px;height:34px;font-size:22px;cursor:pointer}
.conv-head{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:start;margin-bottom:16px}.meta-grid{display:flex;gap:8px;flex-wrap:wrap}.messages{background:#eef2f0;padding:16px;border-radius:16px;display:flex;flex-direction:column;gap:10px;max-height:52vh;overflow:auto}.msg{max-width:78%;padding:10px 12px;border-radius:12px;line-height:1.65;font-size:14px;white-space:pre-wrap}.msg.user{align-self:flex-start;background:#fff}.msg.assistant{align-self:flex-end;background:#dcefe7}.msg small{display:block;color:#78817e;font-size:10px;margin-top:4px}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.notes-list{display:grid;gap:8px}.note{border:1px solid #e6ece9;border-radius:12px;padding:12px}.note p{margin:6px 0}.actions{display:flex;gap:8px;flex-wrap:wrap}.muted{color:#73807c}.section-title{display:flex;justify-content:space-between;align-items:center;margin:18px 0 10px}.section-title h3{margin:0}.tabs{display:flex;gap:8px;flex-wrap:wrap}.tab{border:1px solid #dbe3e0;background:white;border-radius:10px;padding:8px 12px;cursor:pointer}.tab.active{background:#12634f;color:#fff;border-color:#12634f}
.permission-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.perm-group{border:1px solid #e5ebe8;border-radius:12px;padding:12px}.perm-group h4{margin:0 0 8px}.perm{display:flex;align-items:center;gap:8px;margin:7px 0}
@media(max-width:900px){.sidebar{transform:translateX(110%);transition:.2s}.sidebar.open{transform:none}.main{margin-right:0;width:100%}.menu{display:inline-block;border:0;background:#edf4f1;border-radius:8px;padding:8px}.cards{grid-template-columns:repeat(2,1fr)}.grid2{grid-template-columns:1fr}}
@media(max-width:560px){.cards{grid-template-columns:1fr}.page{padding:14px}.topbar{padding:0 14px}.msg{max-width:92%}}